Help
Signing in and your password
I have never signed in. How do I set my password?
Choose Member Sign In in the menu and click “First time here, or forgot your password? Get a code.” Type the email address you use for Arbiter and click Email me a code. When the 6-digit code arrives, type it in and choose a password. It takes about a minute. Once you are signed in, that menu link changes to My MTFOA.
I forgot my password.
Use the same steps: on the Member Sign In page click “First time here, or forgot your password? Get a code.” The code lets you choose a new password.
The code never arrived.
- Check your spam or junk folder. The email comes from notify@mtfoa.org.
- Make sure you typed the same email address you use for Arbiter. A code is only sent to an address on the MTFOA list.
- Wait a minute or two, then ask for a new code. You can ask for up to 3 an hour.
- Still nothing? Write to support@mtfoa.org from any address and we will help.
- Once you are in, set up Face ID / fingerprint or Sign in with Google (see the questions below) so you do not need a code each time.
Can I sign in with Face ID or my fingerprint instead of a code or password?
Yes. Set it up once on each phone or computer you use:
- Sign in the usual way, then open the My profile tab in My MTFOA.
- Find Face ID / fingerprint sign-in and tap Set up on this device. Approve with your face, fingerprint or the phone’s passcode.
- Next time, tap Sign in with Face ID / fingerprint on the sign-in page. There is nothing to type and no code to wait for.
Your face or fingerprint never leaves your device. Your password and emailed codes still work, and you can remove a device from the same card. If the button asks for something you have not set up yet, sign in with your password and do the steps above first.
Can I sign in with my Google account?
Yes. It is optional, and it saves typing a password. To connect your Google account:
- Sign in the usual way, then open the My profile tab in My MTFOA.
- Open Sign in with Google, choose the Google button and pick your Google account. It then shows as connected.
- Next time, choose the Google button on the sign-in page and pick the same account.
If your Google account uses the same email address that Arbiter has for you, the Google button may work even before you connect anything. We never see your Google password. We receive only a signed confirmation from Google of your Google email address and account number. Your password, emailed codes and Face ID still work, and you can tap Disconnect Google on the same card at any time. For extra protection, officers who use the administrator tools (roster, messages, elections and similar) sign in with their password and an emailed code instead, and the Google button does not open those accounts.
The Google button says it could not match my Google account.
That means the Google address you picked is not the one we have on file, and no Google account is connected to you yet. Sign in the usual way (choose Get a code if you need one), open My profile, and connect your Google account under Sign in with Google. You can connect more than one Google account. If you have no Google account, you do not need one. Your password, code and Face ID sign-in work the same as before.
What makes a good password?
At least 8 characters. If it is shorter than 12 characters, mix at least three kinds of characters (lowercase, UPPERCASE, numbers, symbols). A phrase of 12 or more characters needs no mix. Please avoid your name, your email and common words.
How do I change the email address on my account?
Your sign-in address is the one on file with Arbiter. If you need to change it, change it first in Arbiter to ensure your MTFOA login does not break.
How do I put My MTFOA on my phone’s home screen?
- iPhone (Safari): open mtfoa.org/mymtfoa, tap the Share button (the square with an arrow), choose Add to Home Screen, then tap Add.
- Android (Chrome): open the same page, tap the ⋮ menu, choose Add to Home screen (or Install app), then confirm.
You get a red tri-star MTFOA icon that opens My MTFOA like an app. The first time you open it from the home screen you may need to sign in once more.
I am a member but I cannot sign in, or my access was turned off. Why?
Access to the member area follows the association’s official roster in Arbiter. If you are active in Arbiter you can sign in with the email address you use on the site (it can be different from the one Arbiter has; the association matches you either way). If you are not on the current Arbiter roster, your access is paused until you are. Check that your Arbiter account and registration are active, and if you think there is a mistake, write to support@mtfoa.org and tell us your name.
Your information
How do I update my phone number or emergency contact?
Sign in to My MTFOA, then open the My profile tab. Under Your contact details, update your phone numbers, emergency contact and mailing address and click Save my details. (The Emergency contact tile near the top of the portal takes you there too.) Your emergency contact also appears (name and phone only) on the signed-in officials’ emergency list.
How do I change the email address I sign in with?
- Sign in to My MTFOA and open My profile.
- Open the Sign-in email card, type the new address and (if you have chosen a password) your current password, then tap Send a code to the new address.
- Open the inbox of the new address, find the 6-digit code, and type it into the same card. Tap Change my email.
- Sign in again with the new address. Your password, Face ID, connected Google account and answers move with you.
This changes only your My MTFOA address. If you also use a different address in Arbiter, update that there. Nothing changes until the code is entered, and we email your old address a note when it happens. If the code does not arrive, check spam, then write to support@mtfoa.org.
How do I add or change my roster photo?
Open the roster page while signed in and use My Roster Photo. You can drag and zoom to position it. Submitted photos are reviewed before they are made public.
Meetings and attendance
How do I check in at a meeting?
On meeting day, sign in to My MTFOA and tap Check in. Scan the code shown at the meeting with your phone’s camera, or type the number you are given. If you try a second time after you are already checked in, you are simply told that you are already checked in. Supervisors are exempt from the attendance requirement, but they can check in the same way.
Why does check-in ask for my location?
So the association can see who was at the meeting. It is recorded, never required: if you decline, have location services off or have no GPS, you are still checked in and it simply shows as “location not shared.” Only the result (at the meeting, near, away, or not shared) and the distance are kept, never your coordinates, and only the administrators who run check-in can see it. The confirmation you get after checking in tells you which was recorded.
Where can I see how many meetings I have, and my playoff status?
Right at the top of My MTFOA, Your MTFOA Dashboard shows how many meetings are credited and what is still needed. The Attendance tab lists each meeting. When you are signed in, the home page also shows your progress in a strip under the welcome (for example 4 of 6 meetings).
My attendance looks wrong.
Send an email to support@mtfoa.org or aleccalvert@gmail.com with the date and what you expected. Much of this year’s attendance was updated from the meeting sign-in sheets, so a discrepancy might be the cause.
What is the Field Goal Challenge?
A small kicking game for the minutes before a meeting starts. After you check in, My MTFOA offers Kick field goals. Tap twice per kick: first to stop the aim marker in the middle, then to stop the power bar near the top. A miss is wide left, wide right or short, and three misses end your run. Your longest kick is saved on that device only. You can also find it at mtfoa.org/field-goal-challenge.
Game reports
Where are the Deep Wings, Observation and Game Report tools?
Sign in to My MTFOA and open the Game reports tab. You only see the tools your role allows.
Where is the Kickoff Rule Experiment form?
Sign in to My MTFOA, open the Game reports tab and choose Kickoff Rule Experiment. It opens the 2026 Kickoff Rule Experiment data form in a new tab. Every official can use it.
How do I send my foul report?
Open the Game reports tab in My MTFOA and choose Foul report, or go to mtfoa.org/foul-report while signed in. Fill in the game and each foul, then press Send foul report to Roger and Junior. The MTFOA puts your answers into the official 2026 Excel template and emails it to Roger Rettke, with Junior Ward copied (and you, if you leave Send me a copy ticked). Please send it no later than 7:00 PM on Sunday evening.
- Want your crew to look at it first? Press Review copy: send to me only. You get the Excel file and nobody else does, so you can forward it to your crew. Then keep editing, or press Send to Roger and Junior when it is final.
- Press Save for later to finish on another phone or computer. Your answers are also kept on this device until you send.
- One report holds up to 70 fouls. Past 35, the email carries a second Excel file automatically, so there is no second form to fill in.
- Pick the covering official(s) from the one list (for two, choose the pair like FJ/BJ), and fill in the crew names marked *.
- The Player # box takes a number or a short note such as HC, O-line or 78/64. To start over, press Clear form.
- The Excel template is still on the Member Resources page if you would rather fill it in yourself.
Mentors and mentees
Where do I see my mentor, or the people I mentor?
Open Member Resources and choose the 2026 Mentor Assignments tab. If you have been matched, a Your mentor match card sits at the top: a mentee sees their mentor’s name with call, text and email links; a mentor sees each mentee’s name, experience, position and location with call, text and email links. Contact details are shown only to the two people in a match. If you do not see a card, you have not been matched yet: ask the mentor coordinator.
Banquet, nominations and voting
How do I RSVP for the banquet, or change my answer?
When a banquet is coming up, a Banquet tile appears at the top of My MTFOA. Tap it and the details open just below the tiles, where you choose Yes or No. You can also use the Yes / No buttons in the reminder email. You can change your answer until the RSVP deadline. There is no banquet RSVP open right now.
How do I nominate someone for the board, or answer a nomination?
While nominations are open, tap the Board nominations tile at the top of My MTFOA, search for an official and nominate them. If someone nominates you, a Your nomination tile appears so you can accept or decline.
How does voting for the board work?
When nominations close, a Board vote tile appears at the top of My MTFOA. Tap it to open your ballot. The exact number of candidates and for which position will be detailed on the ballot. Your choices are stored separately from your name, and nobody is shown how you voted. Votes are final once cast.
Registration
How do I register for next season?
Registration is on mtfoa.org. Sign in first so we can fill in what we already know about you, then check your details and pay by card or bank account on the secure payment page. New officials can leave their name and email on the registration page to be reminded when it opens.
Where is my receipt?
You receive a confirmation email from the MTFOA after you pay. If you need a copy, write to support@mtfoa.org.
The home page
What do I see on the home page when I am signed in?
A welcome with your first name, then a strip with your playoff progress and quick links to My MTFOA, the News page and Help. If you are not signed in, you see the Become an official and Member sign in buttons instead.
What is the “What’s new” box in My MTFOA?
A short list of things that changed on the site since your last visit, for example a new feature or a new place to find something. Tap the × and it goes away for that device; it comes back only when there is something newer.
Where do I find news and announcements?
In Latest news on the home page, and on the News page, which also explains how to join and register.
How do I send the association a question?
Use Questions? Contact us at the bottom of the home page, or write to support@mtfoa.org.
Finding an officiating association
How do I find the officiating association closest to me, or to someone I know?
Open Find your officiating association. Type a high school name (suggestions appear as you type) or a Tennessee zip code and press Find an association. A map of Tennessee marks the spot, and three cards show the closest associations with the football recruiter, the girls’ flag football contact and a website when there is one. If you searched by school, its TSSAA-assigned association is listed first.
How do I see where an association’s high schools are?
On the Find your officiating association page, tap any association in the color key under the map, tap a county on the map, or press See its schools on the map on a result card. The map zooms to that region and shows a dot for each of its high schools. The school names are listed under the map; tap a name or a dot to label it. Clear goes back to your search results, and Show whole state zooms back out.
What do the colors and stripes on the map mean?
Each color is one association. A county is colored by the association its high schools belong to. A striped county, such as Wilson, has schools in more than one association, and each stripe is one of them (a wider stripe means more of the schools). The TSSAA does not publish official boundaries, so the map is approximate. Hover over or tap a county to see its associations.
Who do I contact about joining the MTFOA?
Press Become an official on the home page, or use Registration. Questions can go to join@mtfoa.org, which reaches the MTFOA football recruiters Alec Calvert and Mark Hill.
Emails from the MTFOA
Why am I getting these emails, and can I stop them?
Everything the MTFOA sends is part of running the association, not advertising: sign-in codes, receipts, reminders to answer the banquet RSVP or set up your password, and messages from the board and committees. Because every member needs them, there is no way to unsubscribe from them. If an email is wrong for you (for example you have already done what it asks), you can ignore it, or write to support@mtfoa.org. Reminders stop on their own once you have done what they ask.
Using the website
Can I switch the site to dark mode?
Yes. At the very bottom of every page, next to the Privacy Policy links, tap Light, Dark or System. System follows your phone or computer: the site turns dark in the evening or whenever your device is set to dark. Your choice is remembered on that device and also applies inside My MTFOA.